Loyalty System

Baseportal Loyalty

Strengthen customer relationships through a complete program of points, rewards, and exclusive benefits.

Automatic Points

Integration with your sales system for automatic point accumulation

Rewards Catalog

Complete management of rewards and products for redemption

Customer Tiers

Automatic categorization based on purchase volume

Engagement

Engage and Retain Your Customers

Build lasting connections and keep your customers coming back

Engage Customers
Create personalized experiences that keep your customers connected and engaged with your brand
Retain and Loyalty
Identify at-risk customers and launch re-engagement campaigns before they leave
Personalization

Personalize and Incentivize

Deliver unique experiences and motivate actions with intelligent rewards

Personalize Experiences
Deliver rewards and promotions based on individual preferences and behavior
Incentivize Purchases
Use gamification, badges, and experiential rewards to motivate more transactions
Growth

Grow with Strategic Partnerships

Expand your customer base and strengthen relationships with partners

Acquire New Customers
Leverage AI-powered referral programs to expand your customer base
Promote Partnerships
Manage partner integrations and launch joint promotions on the same platform
Features

System Modules

A complete and integrated solution to manage the entire lifecycle of your loyalty program.

Single Sign-On (SSO)
Integrated and unified authentication
  • OAuth 2.0/SAML integration
  • Automatic login across platforms
  • Secure session management
  • JWT tokens for maximum security
Points Management
Complete scoring and validity system
  • Automatic accumulation via ERP integration
  • Configurable validity
  • Automatic expiration alerts
  • Campaigns with point multipliers
Customer Categorization
Automatic segmentation by purchase volume
  • 3 main tiers (Essential, Premium, Elite)
  • Progression sub-levels
  • Automatic category updates
  • Tier change notifications
Rewards Catalog
Complete rewards management
  • Complete product CRUD
  • Real-time inventory control
  • Category-exclusive rewards
  • Seasonal and limited rewards
Redemption System
Simplified point exchange process
  • Intuitive redemption cart
  • Two-step confirmation
  • Unique voucher generation
  • Waitlist system
Multi-channel Notifications
Automatic customer communication
  • Personalized transactional email
  • Real-time in-app notifications
  • Expiring points alerts
  • Campaign communications
Customer Dashboard
Complete end-user interface
  • Balance and tier visualization
  • Complete points history
  • Available rewards catalog
  • Redemption simulator
Admin Dashboard
Control and management center
  • Dashboard with real-time KPIs
  • Customer and points management
  • Redemption approval workflow
  • Customizable reports
ERP Integration
Automatic data synchronization
  • Webhook for purchase data
  • RESTful API for queries
  • Asynchronous processing
  • Anti-duplication validation
Security and Infrastructure
Robust protection and high availability
  • Scalable cloud architecture
  • Full LGPD compliance
  • ML-powered anti-fraud system
  • Automatic continuous backup
Responsive Web

Responsive Web Platform

Complete and adaptive interface for desktop and tablet

  • Responsive design that adapts to any screen size
  • Optimized experience for desktop and tablet
  • Quick browser access, no installation required
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Native Apps

Native iOS and Android Apps

Proprietary applications for better performance

  • Native apps developed specifically for each platform
  • Real-time push notifications
  • Works offline for quick queries
Advantages

Why choose Baseportal Loyalty?

Transform your customer relationships into a sustainable growth strategy.

Increased Recurring Sales

Encourage continuous purchases through gamification and tangible rewards, increasing customer lifetime value.

Higher Engagement

Keep your customers connected with automatic notifications, targeted campaigns, and exclusive benefits.

Data-Driven Decisions

Complete analytics and management dashboards to understand behavior and optimize strategies.

Complete Automation

Native ERP integration eliminates manual processes and ensures scoring accuracy.

Ready to Build Customer Loyalty?

Implement a complete loyalty program and increase customer engagement with Baseportal Loyalty.

Free Demonstration

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