Terms of Use

Last updated: 21 de julho de 2025

1. Acceptance of Terms

By accessing and using the Baseportal platform, you agree to comply with and be bound by these Terms of Use. If you do not agree with any of these terms, you should not use our services.

2. Service Description

Baseportal is a no-code platform that offers business solutions through:

  • Customer Relationship Management (CRM) system
  • Customized client portal
  • File and document management system
  • Customizable collections and databases
  • Custom forms and automations

3. User Account

3.1 Registration

To use our services, you must create an account by providing accurate and complete information:

  • Valid contact information
  • Company data (when applicable)
  • Acceptance of these terms and privacy policy

3.2 User Responsibilities

  • Maintain the confidentiality of your access credentials
  • Immediately notify about unauthorized use of your account
  • Be responsible for all activities that occur in your account
  • Keep your account information updated and accurate

4. Rules of Use

By using our platform, you agree NOT to:

  • Use the service for illegal or unauthorized activities
  • Attempt to access other users' data without authorization
  • Transmit viruses, malware, or malicious code
  • Reverse engineer or attempt to discover the source code
  • Use the service in a way that could damage or overload our infrastructure
  • Violate third-party intellectual property rights

5. Payment and Billing

5.1 Service Plans

We offer different subscription plans with specific features and limitations. Prices are available on our pricing page and may be changed with prior notice.

5.2 Billing

  • Payments are processed monthly or annually, according to the chosen plan
  • Billing is done in advance at the beginning of each period
  • Payment failures may result in service suspension
  • All prices are expressed in US dollars (USD)

5.3 Cancellation

You can cancel your subscription at any time. The cancellation will take effect at the end of the current billing period. We do not offer refunds for partially used periods.

6. Intellectual Property

The Baseportal platform and all its content are protected by copyright and other intellectual property laws:

  • You retain ownership of all data you upload to the platform
  • We grant you a limited license to use our platform according to these terms
  • You may not copy, modify, or distribute our software without authorization

7. Limitations and Responsibilities

7.1 Service Availability

While we strive to maintain high availability, we do not guarantee that the service will be uninterrupted or error-free. We may perform scheduled maintenance that may temporarily affect access.

7.2 Limitation of Liability

Our liability is limited to the amount paid for services in the period when the problem occurred. We are not responsible for indirect damages, lost profits, or data loss, except in cases provided by law.

8. Termination

These terms remain in effect until terminated by either party. We may suspend or terminate your account in the following situations:

  • Violation of these terms of use
  • Fraudulent or suspicious activity
  • Non-payment of due fees

9. Changes to Terms

We reserve the right to modify these terms at any time. Significant changes will be communicated by email or through notices on the platform. Continued use after changes constitutes acceptance of the new terms.

10. Applicable Law

These terms are governed by Brazilian laws. Any dispute will be resolved in the competent courts of São Paulo, SP.

11. Contact

For questions related to these terms of use, contact us:

Email: legal@baseportal.io

Phone: +55 11 97436-7680

Address: Av. Paulista, 171 - São Paulo, SP

© 2025 Baseportal. All rights reserved.