Privacy Policy

Last updated: 21 de julho de 2025

1. Introduction

Baseportal values the privacy of its users. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our services.

2. Information We Collect

2.1 Information Provided by You

Full name and contact information (email, phone)
Company information (name, tax ID, address)
Login credentials and password
Payment information
Content you create, send or receive through our services

2.2 Automatically Collected Information

IP address and approximate location information
Browser type and operating system
Pages visited and time spent
Cookies and similar technologies

3. How We Use Your Information

We use the collected information to:

Provide, maintain and improve our services
Process transactions and send related notifications
Respond to your requests and provide customer support
Send marketing communications (with your consent)
Monitor and analyze usage trends
Detect and prevent fraudulent activities
Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

With your explicit consent
With service providers who assist us in operations
To comply with legal obligations or court orders
To protect rights, property or safety of Baseportal and its users
In case of merger, acquisition or asset sale

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure or destruction. This includes:

Encryption of data in transit and at rest
Strict access controls
Continuous security monitoring
Regular team training

6. Your Rights

According to the General Data Protection Law (LGPD), you have the following rights:

Access your personal information
Correct incorrect or incomplete data
Request deletion of your data
Revoke consent for processing
Request data portability
Object to certain processing

7. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Cookies

We use cookies and similar technologies to improve your experience, analyze the use of our services and personalize content. You can manage your cookie preferences through your browser settings.

9. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through a notice on our website. We recommend that you review this policy regularly.

10. Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: help@baseportal.io

Phone: +55 11 97436-7680

Address: Av. Paulista, 171 - São Paulo, SP

11. Data Protection Officer (DPO)

Our Data Protection Officer is available to answer questions about the processing of your personal data:

Email: dpo@baseportal.io